1.Introduction
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the practices described in this policy, including the use of cookies.
In this document, “we”, “us”, and “our” refer to SAM Onboarding Ltd. (See Section 8 for full company details.)
2. How We Use Your Personal Data
We may process the following types of personal data for the purposes set out below:
- Usage Data – IP address, location, browser type/version, operating system, referral source, visit duration, page views, and navigation paths.
- Collected via Google Analytics to monitor and improve our website.
- Legal basis: Legitimate interests (website performance and improvement).
- Account Data – Name and email address (provided directly by you).
- Used to operate our website, deliver services, maintain backups, ensure security, and communicate with you.
- Legal basis: Legitimate interests (website and business administration).
- Profile Data – Name, address, phone number, email, profile picture, date of birth, gender, interests, education, and employment details (if you choose to provide them).
- Legal basis: Legitimate interests (service delivery and monitoring).
- Service Data – Data you provide when using our services.
- Legal basis: Legitimate interests (service operation and improvement).
- Enquiry Data – Information provided when enquiring about our goods or services.
- Legal basis: Legitimate interests (responding to and managing enquiries).
- Notification Data – Information for subscribing to newsletters or updates.
- Legal basis: Contract performance or steps taken at your request before entering into a contract.
- Correspondence Data – Communications you send to us (e.g., via contact forms or email).
- Legal basis: Legitimate interests (customer service and record keeping).
We may also process personal data if required to:
- Comply with legal obligations.
- Protect vital interests.
- Establish, exercise, or defend legal claims.
3. Sharing Your Data
We may share your data with:
- Members of our corporate group.
- Insurers and professional advisers.
- Service providers assisting with website operation and service delivery.
- Authorities or third parties where required by law, or to protect vital interests or legal rights.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required by law.
Once the retention period ends, your data will be securely deleted or anonymised.
5. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you (a small fee may apply).
- Request correction or deletion of your personal data.
- Object to or restrict our processing of your personal data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details in Section 8.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us to:
- Recognise you when you log in.
- Remember your preferences.
- Improve website security.
- Analyse site usage through Google Analytics.
You can manage or block cookies via your browser settings. Please note that disabling cookies may affect website functionality.
For more details, consult your browser’s help pages.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes may also be communicated via email.
8. Our Details
SAM Onboarding Ltd
- Registered in England & Wales (No. 15245632)
- Registered Office: 203 Kilburn High Road, London, NW6 7HY, England
- Email: info@samonboarding.com
- Phone: 0207 372 3576